What is an E bike?

An e bike is a mountain bike with a battery powered motor that provides assistance to the peddler.  It makes peddling up hills as easy or as hard as you want. It does have a ‘throttle’ like a motorcycle…just a wonderfully responsive assist when you peddle.

Who can rent an E bike from HHBR? 

There is no minimum age to ride however you must be 18 or older to rent. If there is an underaged rider, an adult must present on the ride. You must be at least 58 inches and be able to ride a bike confidently.  All riders must be present at the time of rental to receive the safety instruction.  The safety instruction is not optional.  

Do I need to be fit to ride an E bike?

You need to be in good health.  The trail is smooth and flat. The e bike will assist you as you see fit.

What happens if it rains on my rental day?

Trails will generally remain open unless trail conditions are deemed unsafe.  We can delay start times to avoid inclement weather. Call or email us if you are unsure. We will work to make your ride a the best it can be.

What forms are required?

All riders must sign the rental agreement and release of liability waiver.  ID is required to ensure the name matches that on the waiver.  Minors must be accompanied by a legal guardian who is legally able to sign for them.  These forms are available when the bike is delivered.  

What is your physical location? 

We are mobile and deliver the bikes to you at the trail head in the Rocky Boot Outdoor Store employee parking lot in Nelsonville, OH. CLICK FOR MAP.  When you book your trail options will be listed.  

What do I bring with me the day of my rental?

Weather appropriate clothing, cell phone and solid shoes.  We sell snacks, water, and backpacks if you don’t want to bring those with you.  You may bring your own helmet and eye protection or we will have those items for you to use.  

How fast will the E bike go? 

The assist will go up to 20-28 miles an hour for all bikes.

How long with the battery last on the E bike rental?

There are lots of variables that will affect the battery life…your weight, terrain, wind and how much you pedal.  All rental bikes will have full batteries upon delivery so you will not run out of battery life during your 4 hour rental period.  

How safe is an E bike? 

Don’t ride above your abilities.  Use caution and common sense.  Always wear a helmet and eye protection.  Basically, it’s just like riding a bike.  We will make sure you are confident before leaving the trail head. 

What is your cancellation policy? 

72 hours prior to the departure time you may cancel and receive a full refund.  72 hours or less no refund will be given.  If you are unable to ride due to trails being closed inside of the 72-hour window, we can reschedule you for a different day or offer you a full refund. 

What happens if I damage a bike?

You will be responsible for 100% of the cost of repairs or replacements.  Upon booking a damage deposit up to the amount of the rental will be placed as a hold on your credit card.  Upon return of the undamaged bike, the hold will be released.  

Are walk ups possible? 

Yes, but only if we have availability.

Will there be cell service there? 

In normal conditions, there is cell service throughout the trail.

Are there places to stop along the trail?

Yes. There are several restaurants and breweries to get a bite to eat and drink.